Shipping policy

Following are the terms and conditions that constitute our shipping policy.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Standard flat rate of $15 (Canada only).

Shipping is done through Canada Post, and the shipping speed is 3-9 business days.

Delivery days can occasionally occur. 

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). 

Damages

K-OS Collectibles Incorporated is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. 

International Shipping Policy

We currently do not ship outside of Canada.